We’re looking for a Community Operations Manager to join Primary’s Impact team to oversee and scale the firm’s growing talent network. We at Primary value community building–both internally for our portfolio and externally for our networks of founders and operators.

This position will report to the VP, People and Networks and be responsible for the growth strategy, programs, experience, and self-service products associated with the talent network. As we continue to scale our communities and programs, we’re excited to continue connecting talent with opportunities in the portfolio.

This role will lead the following communities:

Primary’s Mastermind Network–A community of 2K+ mid-to-senior startup operators across GTM, Operations, Product, and Engineering in the startup ecosystem
Primary’s Talent Hub–Vetted, active talent for the open roles in the portfolio and our embedded recruiting teams
Primary’s Founders initiative–Programs for the future founders in the specialization lanes that we invest in

This role requires you to be very strategic and creative in how you think about programs that scale across personas, functions, and industry specializations. The ideal candidate is a self-starting strategic thinker who values spending most of their days building relationships and programs.

About You:

Passionate program/community builder–you have built programs at scale for a large network and are a systems thinker
Product mindset–you create and deliver simple processes, optimized for scale and user experience
Well-networked/plugged into the NYC tech ecosystem–you understand the personas of NYC operators and what gets them excited
Detail-oriented and exceptionally organized–you have a track record of leading and balancing complex projects from idea to execution
Hustler with high output and execution–make do with few resources and a excitement to build 0-1 while maintaining the vision and creativity required to take it from 1-1000
No task is too small for you. You’re not afraid to roll up your sleeves and help out where needed across the firm; you’re scrappy and known to identify efficiency opportunities in work streams
Excellent verbal, written, and visual communication skills
Full-time in NYC. You must be able to work out of the Primary office 3 days/week.

Ideal Experience:

5+ years of work experience with at least one year in community building
Background in management consulting, strategy/operations at a startup, or Impact adjacent roles at a VC
Obsessed with and have a track record of cultivating relationships and building communities

Primary.vc

Community Operations Manager

New York, NY$120K - $150K + Fund Upsidefull-time