At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're looking for a Senior Content Designer for the standalone apps for DoorDash drivers, aka Dashers. The Dasher design team makes a big impact on millions of drivers’ experiences, helping Dashers reach their financial goals.

As DoorDash has grown, we’ve evolved to deliver groceries, flowers, convenience, beauty, and more. We’re redesigning a lot of the experience, which happens to be the first-ever app we built at DoorDash. From pickup to drop off, we’re focused on solving problems for people’s everyday lives.

You'll report into the Head of Content Design on our Content Design team, in our Design org. We expect this role to be hybrid, with 2-3 days a week onsite.

About the team

At DoorDash we’re building the world’s leading last-mile logistics platform. Our Dasher & Logistics team owns the end-to-end Dasher experience, and Content Design plays an important role in our product development. This is where you come in. This is a unique opportunity to shape a fast-growing, global brand, and improve the future of work and delivery.

You're excited about this role because you'll…

• Lead content design and user experiences across Dasher products, contributing to overall strategy, planning, product vision, and frameworks
• Own content design processes end-to-end, aligning your work with business goals, user needs, and our design system
• Work closely with product design, product management, user research, analytics, engineering, and marketing
• Improve the Dasher experience in areas like support, safety, and new ways to earn
• Create and grow content standards
• Work with a close-knit content design team that supports each other across products

We're excited about you because you… 

• Have 5+ years of experience in content design, with a portfolio of end-to-end projects. Experience with audiences like drivers, restaurants, and customer support is a bonus!
• Have partnered with legal and policy, balancing regulatory needs with user-friendly writing
• Think at a systems level to turn complexity into simple experiences
• Enjoy working across lots of different functions
• Love the practice of content design, and care about the details
• Bring clarity to your teams through design and product best practices
• Represent content design as a role that impacts the entire product, well beyond the words

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others. 

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York and Washington. 

I4. $107,400—$158,000 USD

I5. $129,200—$190,000 USD

I6. $155,000—$228,000 USD