In this role, you will:

• Support our users across all online channels (email, Discord, website chat, forums, social medias, etc)
• Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues

We hope you:

• Have great written communication skills
• Like talking to users and are willing to constantly do so without external encouragement
• Are able to empathize with users, and genuinely care about their problems — we can’t exist without them