🚑 Health insurance💻 New work equipment🌎 Work from anywhere in the world💆♀️ Complete autonomy at work📚 Learning and development stipend🏝 Minimum 2-weeks of paid time off❤️ Most importantly — doing meaningful work that can change the world
About company
Please make sure to read through our philosophy, how we work, how we design, and how we engineer at umbrel.com/careers before applying.
About the role
In this role, you will:
Support our users across all online channels (email, Discord, website chat, forums, social medias, etc)
Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues
We hope you:
Have great written communication skills
Like talking to users and are willing to constantly do so without external encouragement
Are able to empathize with users, and genuinely care about their problems — we can’t exist without them