Jam.dev is the fastest way to report bugs without disrupting your workflow. Capture an instant replay of the bug plus developer logs in one click. It’s so easy, you’ll forget you hate bugs. Founded in 2020, Jam has helped 60,000+ Product, QA, Engineering and Design leaders to ship bug-free software.

Our customers are global and are from world class companies like T-Mobile, Dell, Staples, SeatGeek, Procore, Ramp, On Deck and Mux. Jam is backed by top tier investors including USV, GGV, Version One, Village Global, Box Group and executives from Apple, Cloudflare, PagerDuty and Kickstarter.

You will…

• Lead the technical strategy to scale user-growth at Jam.
• Run experiments with a marketing team of 2 (3 with you!) who love creating on the internet.
• Live for optimization. Test, refine, and obsess over the details to create show-stopping campaigns that resonate with technical audiences.
• Go beyond acquisition. Become part of a tight-knit community of builders, their insights and feedback will guide how you execute on retention and expansion.
• Become a product expert. Your dogfooding of the product will directly inform the direction of Jam’s future.

You’re good at…

• Managing and optimizing paid campaigns across multiple platforms like Twitter, Reddit, Meta Business Suite, SEM/SEO, and LinkedIn.
• Driving process and keeping it simple. You know how to stay organized, act independently, and work efficiently while having your hands in multiple projects.
• Data. You know your way around a spreadsheet, and can clearly communicate performance cross-functionally with engineering, product, and customer team.
• Prioritizing the user experience. You believe in the power of word of mouth and a brand people love. And, you know how to give organic growth a little push.
• Bonus: you’ve worked in small teams before!
• +5 years of experience in SaaS growth.

The tools you need to know…

• Metabase and Hex for analyzing product usage data.
• Slack and Notion for internal communication.
• Customer.io for email marketing.
• Google Analytics for tracking website and campaign performance.

Your teammates are…

• Senior ICs who love their craft.
• Ex-early Cloudflare engineers & PMs.
• Serious about our customers, our product, our team. Not that serious about everything else…