Benefits
Competitive payDesk setupUnlimited PTO401K matchGym StipendLearning StipendPaid Parental LeaveMacBook Pro + AccessoriesHealth Coverage
About company
On a mission to empower millions of developers.
Mintlify's platform reaches 4m+ developers every year and power the documentation of 1000+ companies. We're also the #1 most popular YC product used by other YC companies in the past four years.
About the role
Mintlify is looking for a Customer Success Manager to help support our post-sales customer journey, including ticket management, account growth, and retention. You will be working closely with our customers - identifying problems and working to improve their experience with the product.
About you
- Interested in building experiences that impact millions of developers
- A collaborative team player who believes in the power of strong teams to drive change
- Prior experience in Customers Success in B2B SaaS or a complex technical market
- Ability to synthesize and prioritize a large volume of customer requests and questions
- Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with partners and stakeholders