Jam.dev is the fastest way to report bugs without disrupting your workflow. Capture an instant replay of the bug plus developer logs in one click. It’s so easy, you’ll forget you hate bugs. Founded in 2020, Jam has helped 60,000+ Product, QA, Engineering and Design leaders to ship bug-free software.

Our customers are global and are from world class companies like T-Mobile, Dell, Staples, SeatGeek, Procore, Ramp, On Deck and Mux. Jam is backed by top tier investors including USV, GGV, Version One, Village Global, Box Group and executives from Apple, Cloudflare, PagerDuty and Kickstarter.

The product team at Jam is constantly iterating and cooking up new ways to delight our users. You’ll work closely with product to lead the development of new products and features to help teams seamlessly ship software.

You will…

• Build new product features that invent a new way for software teams to communicate bugs.
• Own the entire technical process for new products and features, from planning and design to implementation and deployment.
• Build size-able features quickly. You’ll go from idea to in production in a couple of weeks.
• You’ll move fast, but we believe in spending a bit more time to think through and write more maintainable code so that we can continue shipping a stellar product experience.
• Delight users. The user impact from your work is so tangible that before you start writing code, you’ll often see clips where users are emphatically requesting exactly the feature you are about to build.
• Impact the bottom line. Every engineer works on something critical to the business and you’ll be able to see your immediate impact in metrics.
• As a dev tool, developers at Jam are directly connected and involved with the product. Your dogfooding of the product will directly inform the direction of Jam’s future.

You’re good at…

• Driving technical processes and communicating them cross-functionally.
• Seeing the bigger picture - you make decisions based on the product as a whole and prioritize the user experience.
• Thinking through how what you’re building will impact people’s lives.
• Leading tight feature sprints with a keen eye for detail. Done is not better than perfect, but speed is key to deliver value to our users. You know how to balance those.
• +5 years of experience building software products.

The tech you need to know…

• React frontend with Styled Components.
• TypeScript across the stack: extension, web app, and backend services.
• GraphQL for API endpoints.
• MobX with MobX state tree for strong typing and serializing and synchronizing application state across the Chrome extension.
• Cloudflare for Workers, DDoS protection, Firewall, and CDN.
• Node, Postgres, and Redis backend hosted on Google Cloud with Kubernetes.
• GitHub for code repository and continuous integration (lints, tests, builds, uploads, and deploys).
• Linear for issue tracking.
• Slack and Notion for internal communication.
• PagerDuty for on-call.

Your teammates are…

• The team at Jam loves to build and make stuff, and they often do so in their free time.
• Your teammates have built nights-and-weekends projects such as: a Gameboy emulator, an email AI categorization tool, an email newsletter about sneakers, a farm.
• Several of us were early Cloudflare teammates, and we’re taking many of our learnings from the early days applied to building Jam!
• We’re born in 4 different countries, speak 5 different languages, and are based in San Francisco, New York, Austin, Wrocław, Brasilia, Belgrade, and Yucatan.

What we offer

• The opportunity to invent something from the ground up that could one day be industry standard.
• Fun, interesting and challenging work.
• Competitive salary and equity.
• Option to work 100% remotely, no commuting to the office.
• Option to work in person in Austin and New York.
• Paid desk at a co-working space.
• Macbook Pro.
• A small team where you will know everyone, and will move fast, without extra meetings.