Hire With Rapha

IT Help Desk Specialist

Los Angeles, CA, USAfull-time

Benefits

Health and wellness401k CompensationLife insuranceFlexible work schedule

About company

The Pentagöet Inn and Pub, a midcoast Maine bed and breakfast, is a charming Queen Anne Victorian, nestled on a seaside bluff, graced with majestic elms. Our inn offers midcoast Maine lodging that overlooks the village and harbor of historic Castine. Built in 1894, the inn is Castine’s oldest, original “summer hotel” still welcoming guests of Penobscot Bay. This whimsical Maine bed and breakfast has a prominent three-story turret, gables, and a delightful wraparound porch lined with blossoming perennials. The porch is a favorite of photographers and artists, a great spot to read the morning paper or to enjoy a glass of wine and supper from our pub.

About the role

Role Overview:

As an IT Helpdesk Specialist (Remote) at Pentagoet Inn, you will play a crucial role in our company's technological advancements. You will be responsible for providing technical support to our team members and ensuring smooth operations of our IT systems. This position offers a unique blend of technical challenges and opportunities for professional growth in the hospitality industry.

Responsibilities:

  • Provide remote technical support to team members on IT-related issues

  • Troubleshoot and resolve hardware and software problems

  • Install and configure computer systems and applications

  • Maintain accurate records of IT support requests and resolutions

  • Collaborate with the IT team to implement new technologies and systems

Qualifications:

  • High school diploma or equivalent

  • At least 2 to 5 years of experience in IT support roles

Skills:

  • Proficiency in MS Word and customer service skills

  • Strong problem-solving abilities

  • Excellent communication skills

  • Ability to work independently and remotely

Other Details:

This is a part-time remote position with opportunities for career advancement within Pentagoet Inn. We offer flexible work schedules, health and wellness benefits, dental and life insurance, and a competitive salary range from 30 to 50 USD. Join our dynamic team in Los Angeles, CA, USA, and be a part of our innovative company culture.

Compensation:

Salary Range: 30 to 50 USD