Leaping AI makes Voice AI agents for businesses that are human-like, automate 70% of the calls end to end and self-improve. For one retailer who has >100 human agents, we are now taking 100% of all incoming customer support calls and automating up to 70% of them end to end. For another retailer, we ran an outbound campaign in one week that converted 30% of customers.
Similar results have historically taken this retailer 5 weeks to achieve. Dual headquarters in San Francisco and in Berlin.
You will own features end-to-end from customer requests to their deployment, working within real-time low-latency constraints. You’ll also be a foundational part of how we build the culture at Leaping AI.
Own and deliver entire features + projects
Ship optimizations and refactors
Talk to customers
Build things that delight customers
Experience with Typescript + Next.js or similar frontend framework
Experience with Python + modern async patterns
Communication: You can clearly articulate what you’re thinking and feeling
Cracked
Startup Ready: You have a reason to be here and can make sacrifices for something uncertain
Founder Juice: New ideas come from you, you build it yourself or annoy everyone until it’s done ;)
Previous Founding/Senior/Staff/Principal Engineer
1+ years of experience at company